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SHIPPING & RETURNS
- What are your standard shipping & handling rates? Our shipping and handling rates vary depending on the type of item being purchased and the size of the order. While we’d love to, we are unable to offer free shipping to our customers at this time. This is due to the fact that we are a small company and also because the majority of our items are imported and fragile, making them costly to ship.
- What is your returns & exchanges policy? Because most items are made-to-order especially for you, we do not currently accept returns. However, we want to ensure that you absolutely love your Land of Belle item(s), so we are happy to offer an exchange for store credit. Please email us at firstname.lastname@example.org with a reason for the exchange, and once we receive the returned item(s) we will send you a code with your credit amount to be redeemed at checkout. To note, you will be responsible for shipping charges and damages that may occur in transit, so please ensure that your return is safely packaged. We will be unable to honor a credit for any items that are returned to us that are stained, broken, or damaged in any way.
- Do you accept international shipping addresses? Unfortunately, at this time, we are unable to process international orders on our website. Should you be based outside of the US and interested in our collection, please email us at email@example.com and we will do our best to find a solution to accommodate your order request.